Contact Us                       

Shipping Information

We now offer FREE ground shipping on all orders of $24.99 or more! This applies to all direct ground shipping within the continental United States only.  Please note that this does not apply to orders containing select fresh-baked items that require expedited shipping to ensure freshness. This rate does not apply to wholesale orders.

We ship via FedEx Ground, and transit times vary depending on destination and weather. All orders are scheduled to ship within two business days from the date of receipt (inventory permitting). NOTE: Business hours are Monday thru Friday from 8am to 5pm Eastern Standard Time. You may request expedited delivery or you may specify a later date. Standard deliveries are only made on weekdays.

We strive to make sure your treats arrive fresh and ready to eat, which is why we require 2nd day or next day shipping on fresh baked items. All orders that include fresh baked items must be shipped on a Monday, Tuesday, or Wednesday.

Standard delivery via ground service typically takes 1-6 Business DaysIf you wish, expedited service such as 2 Day (delivery within 2 Business Days), Next Day (delivery within one Business Day) Air Service, and Saturday Shipping are available for an additional charge.

If you are shipping chocolate dipped cookies, 2nd day air shipping is required for orders shipping during the warmer months of April through October. Exceptions may exist for warmer climates. 

If shipping to Canada or an APO address, please place your order by phone at 877.339.3974. Business hours are Monday through Friday, 8am to 5pm EST. 

We are unable to ship to PO box addresses.

Shipping Rates

We offer free ground shipping on all orders of $25 or more. Shipping rates are calculated based on the order’s dimensional weight and the delivery location. Your can view your shipping cost once you’ve placed all items in your basket and entered a delivery address.

Warm Weather Shipping Policy for Chocolate Items

If your order contains any chocolate dipped cookies, 2nd day or next day shipping is required during the warmer months of April through October to ensure that your chocolate does not melt in transit. Exceptions may exist for warmer climates.

For shipments during warmer months, we ship chocolate orders on Monday, Tuesday and Wednesday only to prevent the package from sitting on a truck over a weekend. If next day shipping is selected, chocolate items can be shipped any day of the week.

For further shipping policy questions, call us at 877.339.3974.