We ship via FedEx Ground, and transit times vary depending on destination and weather. All orders are scheduled to ship within two business days from the date of receipt (inventory permitting). NOTE: Business hours are Monday thru Friday from 8am to 5pm Eastern Standard Time. You may request expedited delivery or you may specify a later date. Standard deliveries are only made on weekdays.
We strive to make sure your treats arrive fresh and ready to eat, which is why we require 2nd day or next day shipping on fresh baked items. All orders that include fresh baked items must be shipped on a Monday, Tuesday, or Wednesday.
Standard delivery via ground service typically takes 1-6 Business Days. If you wish, expedited service such as 2 Day (delivery within 2 Business Days), Next Day (delivery within one Business Day) Air Service, and Saturday Shipping are available for an additional charge.
If you are shipping chocolate dipped cookies, 2nd day air shipping is required for orders shipping during the warmer months of April through October. Exceptions may exist for warmer climates. For chocolate dipped items shipped during warmer months, there may be additional shipping charges of 75 cents per item to keep them from melting in transit.
If shipping to Canada or an APO address, please place your order by phone at 877.339.3974. Business hours are Monday through Friday, 8am to 5pm EST.
We are unable to ship to PO box addresses.
Shipping rates are calculated based on the order’s dimensional weight and the delivery location. Your can view your shipping cost once you’ve placed all items in your basket and entered a delivery address.
Warm Weather Shipping Policy for Chocolate Items
If your order contains any chocolate dipped cookies, 2nd day or next day shipping is required during the warmer months of April through October to ensure that your chocolate does not melt in transit. Exceptions may exist for warmer climates.
For shipments during warmer months, we ship chocolate orders on Monday, Tuesday and Wednesday only to prevent the package from sitting on a truck over a weekend. If next day shipping is selected, chocolate items can be shipped any day of the week.
A cold pack charge of 75 cents will apply to each chocolate dipped item during the warmer months. This allows us to wrap each package with insulation material and ice packs to ensure a quality delivery.
For further shipping policy questions, call us at 877.339.3974.